Refund policy

Since all bundles are picked randomly, there is a NO RETURN POLICY.

You can contact us at forgetmenotg_b@yahoo.com. if your product was damaged when you received the item.   

Damages and issues
Please inspect your order upon receiving. Contact us immediately if the item is defective, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not exchange products.  Please give as much information as you can in the text box at check out.  We will do our best to pick items according to your description.  We may not be able to provide the exact color, theme or items that you've requested, but we will do our best!!

Refunds
If you have received a damaged product, please email us a picture of said product.  We carefully pack all products to try to avoid this issue.  If the request for the refund is accepted, we will notify you once we’ve received and inspected your return.  Then we will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at forgetmenotg_b@yahoo.com.